This Privacy Policy applies to Endunamoo Learning (Pty) Ltd and its associated brands, namely Endunamoo Institute, Endunamoo Board Course and Endunamoo Professional Course (“we,” “us,” or “our”). This policy explains how we collect, use, protect, and disclose personal information in compliance with the Protection of Personal Information Act (POPIA).

1. Introduction

1.1.   Endunamoo School of Accounting values your  privacy and is committed to protecting your  personal information. This policy applies to all personal                          information that we collect through our website, social media platforms, events, and other activities.

2. Collection of Personal Information

2.1.   We may collect personal information directly from you or from third-party sources. Personal information includes any  information that identifies you, such             as your name, email address, telephone number, and address.

2.2.   We may collect personal information when you:

           2.2.1. Enrol in our courses or programmes

           2.2.2. Submit inquiries or requests through our website

           2.2.3. Sign up for our newsletters or other marketing materials

           2.2.4. Attend our events or webinars, including attending contact sessions via Ms Teams

           2.2.5. Participate in surveys or contests

           2.2.6. Interact with us through our social media platforms

           2.2.7. Render services to us

2.3.     We do not collect credit card information or any payment related information. Payments for our courses or programmes are facilitated by secured third                 party service providers such as PayFast.

3. Use of Personal Information

3.1.     We may use personal information for the following purposes:

           3.1.1. To provide and improve our services, including the administration of the mentorship  programme

           3.1.2.To communicate with you about our services, promotions, and events

           3.1.3. To personalize your experience with our services, including mentorship programme, team administration and providing personalised marking                                  feedback

            3.1.4. To conduct research and analysis to improve our services

            3.1.5. To comply with legal obligations

4. Disclosure of Personal Information

4.1.    We may disclose personal information to third parties in the following circumstances:

             4.1.1. To our service providers who assist us in providing our services

             4.1.2. To corporate administrators who are funding your studies

             4.1.3. To bursary administrators, such as SAICA, Thuthuka and/or FASSET, who are funding your studies

             4.1.4. To SAICA secretariat as part of assessing your eligibility to sit for the APC assessment

             4.1.5. To comply with legal obligations

             4.1.6. To protect our rights, property, and safety or those of our clients or others

             4.1.7. In connection with a sale or transfer of our business

4.2.       We will take reasonable steps to ensure that our service providers also comply with POPIA and protect personal information.

4.3.      We may disclose your names and profile picture to the general public or persons associated with us when we share testimonials, results, stories,                                 candidate conversations, business acumen sessions, open day sessions and marketing flyers. Such disclosure may be on the following platforms which                   are accessible to the general public:

            4.3.1.   Social media platforms such as Facebook, Instagram, LinkedIn, Twitter, WhatsApp and YouTube

            4.3.2.  Our general website (www.endunamoo.co.za) and MyUniverse platform (https://myuniverse.endunamoo.co.za)

            4.3.3. Podcast platform

4.4.     Specific request will be made prior to sharing your personal information with the general public prior to sharing, and such request may be made                              immediately or in advance in one of the following ways:

            4.4.1. Direct contact via WhatsApp, Telegram and/or email

            4.4.2. Candidate Conversations briefing document

            4.4.3. Business acumen briefing document

5. Protection of Personal Information

5.1.      We take reasonable measures to protect personal information from unauthorized access, use, and disclosure. We have implemented physical, technical,                  and administrative safeguards to protect personal information.

6. Your Rights

6.1.      You have the right to:

             6.1.1. Access your personal information

             6.1.2. Correct or update your personal information

             6.1.3. Request that we delete your personal information

             6.1.4. Object to the processing of your personal information

             6.1.5. Withdraw your consent to the processing of your personal information

6.2.      Please contact us at admin@endunamoo.co.za to exercise your rights.

6.3.      You have a right to unsubscribe to our newsletter by clicking “unsubscribe” link on any of the newsletters received from  us. In doing so, your personal                       information will be removed from the newsletter mailing list and you shall not receive any promotional and general communication from us.

6.4.     You may not unsubscribe and have your personal  information removed from course related mailing list while you are still  a registered candidate with us              or contractor related mailing list while you are currently contracted with us.

7. Retention of Personal Information

           7.1. We will retain personal information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required                    by law or necessary to resolve disputes or enforce our agreements.

           7.2. Your profile information (such as your name, email address and phone number) may retained for at least 12 months to allow for ease of resumption of                      engagements with us in the capacity of a student for the same programme, a different programme or in the capacity of a contractor (including a                              mentor).

           7.3. However, academic work such as assessment attempts will not be retained and shall be deleted within a reasonable period following the end of the                        academic period for yoru specific enrolment.

           7.4. If you were registered with us for our BCTA, CTA or ITC programme, we retain your assessment data for no longer than  3 months following the end of                       the course. However, for the APC Professional Programme, we retain your assessment data for no longer than 12 months following the end of the                             course.

8. Changes to the Privacy Policy

          8.1. We may modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website.

9. Contact Us

           9.1. If you have any questions or concerns about this Privacy Policy, please contact us at admin@endunamoo.co.za.